It’s advisable to safely eject a USB drive inserted in your Windows 11/10 PC. However, upon doing so, some users report seeing an error message that reads “Windows can’t stop your generic volume device.” Consequently, users can’t safely eject USB drives with their PCs on.
Of course, you can still safely remove a USB drive with a PC off. However, many users still prefer to be able to safely eject their connected drives without shutting down their computer. This is how you can fix the “Windows can’t stop your generic volume device” error.
1. Disable Background App Processes
Disabling background app processes is the first thing you should try when you see the “Windows can’t stop your generic volume device” error. Even the error message suggests closing programs that could still be using the device.
Make sure there aren’t any minimized software windows on your taskbar; close unneeded apps within the system tray area by right-clicking their icons and selecting exit options.
Beyond the taskbar and system tray, you’ll need to look for and disable background app processes with Task Manager. Task Manager is a tool that provides a comprehensive overview of app and service background processes.
Our guide onfixing too many background processes runningprovides more detail on how to terminate unneeded background apps and services with Task Manager.
2. End and Restart the Windows Explorer Process
Some users confirm ending and restarting the File Explorer process fixes the “Windows can’t stop your generic volume device” error. That highlights File Explorer is causing the error and needs to be stopped from utilizing the USB drive.
Follow these steps to end and restart File Explorer:
3. Troubleshoot the Device
You can troubleshoot a USB device by running the Hardware and Devices troubleshooter with the drive connected. That troubleshooter might address some drive ejection issues.
The Hardware and Devices troubleshooter isn’t listed in Settings. However, you can still find and use it by opening it via the Command Prompt using these steps:
4. Select the Quick Removal Option
Selecting theQuick Removaloption is another confirmed fix for the “Windows can’t stop your generic volume device” error. TheQuick Removaloption disables write caching. You can select theQuick Removaloption for an affected drive using the following steps:
5. Deselect the Index Drive Setting
Having file indexing enabled for an external USB drive can cause the “Windows can’t stop your generic volume” error. If that option is enabled, files copied onto your USB drive will be indexed, which can keep it in use for some time after transferring lots of files onto it.
Follow these steps to deselect indexing for a USB drive:
6. Set the Connected USB Drive to Be in Offline Mode
A lot of users have fixed the “Windows can’t stop your generic volume device” error by setting their USB drives into offline mode. So, try setting your connected USB drive to offline mode with the DiskPart command-line line tool using these steps:
You will need to replacefor the select disk command with the actual number of your USB drive listed by Diskpart. For example, if your USB drive is disk 1, the required command would look like this:
Setting a drive offline changes its status to missing. You can set the same drive back to an online status by repeating steps one to five above and then executing this command:
7. Assign a Different Letter to the USB Drive
Some users have also resolved the “Windows can’t stop your generic volume device” by changing the letters of their USB drives. Assigning a different letter to a USB drive will disconnect it from certain processes.
You can even change the drive letter back to what it originally was another time. To apply this fix, check out thisguide to changing a drive’s letter in Windows.
Safely Eject Your USB Drive
Removing a USB drive from a PC without safely ejecting it can corrupt the data on it. So, it’s not a good idea to ignore the “Windows can’t stop your generic volume device” error.
Applying the potential solutions covered here will resolve the error for most users. Then, you can safely remove your USB drive in Windows 11/10 with alternative methods.
