How to Fix the OneDrive “Cloud Operation Was Unsuccessful” Error in Windows 10 & 11
OneDrive is Microsoft’s cloud storage app included with Windows, and many users save their files to the cloud with it. However, some users have had issues accessing shared OneDrive files because of error 0x80070185. When users try to copy or download shared OneDrive files, they see this message: “Error 0x80070185: The cloud operation was unsuccessful.”
Users can’t copy or download shared files from OneDrive once error 0x80070185 appears. If you’re also experiencing this issue, here is how you can fix error 0x80070185 in Windows 10 and 11.
1. Log Out and Back Into OneDrive
First, try logging out and back into your OneDrive account. To do so, you’ll need to unlink your PC with your OneDrive account. This is how you may log out and sign back into OneDrive:
2. Free Up Hard Drive Space
Error 0x80070185 can arise when there’s very little free space available on the local drive. As such, your PC’s hard drive may have insufficient space for the larger files in your OneDrive cloud storage.
First, check your PC’s drive storage space by launching File Explorer and clickingThis PC. The C: drive icon there shows you how much free storage is available.
If your PC’s hard drive is full, or close to it, free up some storage space. You can make more space on your hard drive by uninstalling software, deleting unneeded user files, and erasing junk data. Our guide abouthow to free up storage space in Windows 11includes numerous methods for making space on a drive.
3. Reset the OneDrive App
Corrupted OneDrive cache data is a potential cause for error 0x80070185 that you can address by resetting the app. Reset OneDrive with Run as follows:
4. Sync OneDrive to Another Drive Location
Do you have another drive partition on your PC? If you do, try linking the OneDrive app with the alternative partition instead. You can sync OneDrive to a different drive location like this:
5. Enable the “Always Keep on Device” and “Free Up Space” Options
Some OneDrive users have confirmed selecting to always keep affected files on the device, along with a “free up space” option, can fix error 0x80070185. Selecting the “always keep on this device” option makes a OneDrive file available offline.
This is how you can select those options for an affected OneDrive file:
6. Turn Off Any Active Firewalls
Firewall blocks applied to OneDrive can sometimes cause the error 0x80070185 to occur. We recommend users temporarily turn off firewalls to see if they’re causing this issue. you’re able to turn off the Windows Defender Firewall with the following steps:
It’s also recommended to turn off any third-party firewalls installed. Some antivirus utilities also have firewalls. If you’ve installed any additional security software, select the option to disable its firewall if it has one.
Should this potential solution resolve error 0x80070185, set up a firewall exception for OneDrive. you may do that for the Windows firewall as instructed in ourhow to allow apps through Windows Defenderpiece. Users with third-party firewalls can allow OneDrive through them with the exclusion settings in their security apps.
7. Reinstall OneDrive
Reinstalling OneDrive is a solution that’s worked for some users. This will give you a completely fresh and up-to-date OneDrive app. These are the steps for uninstalling and reinstalling OneDrive:
Access your OneDrive Files again
OneDrive’s error 0x80070185 is not always easy to fix. However, users have got error 0x80070185 resolved by applying the troubleshooting methods above. Hopefully, one of them will restore access to your affected OneDrive files as well.
OneDrive can make backing up your Office files a breeze, but sometimes it can suddenly dislike your files. Here’s how to fix it on Windows.
My foolproof plan is to use Windows 10 until 2030, with the latest security updates.
Not Linux, not Windows. Something better.
It’s not super flashy, but it can help to keep your computer up and running.
You don’t need to fork out for expensive hardware to run an AI on your PC.
Flagship price, mid-range phone.
