How to fix issues with Google Wallet
Contactless payments make purchases simpler and faster by eliminating the need to take your credit card out of your wallet or enter a PIN.
Most Android phones,particularly those with 5G capabilities, come with NFC, which allows you to make payments using apps like Google Wallet, keeping your card details organized.
The software is fantastic when it works. But when it isn’t working, you miss paying a bill or two without having your physical wallet on hand.
Thankfully, there are easy steps to troubleshoot the app. Read our guide to learn what you can do to get Google Wallet working again.
Our guide references steps using a near-stock Android version (based on Android 15). Smartphones on older Android versions and custom-skin Android skins will have a slightly different UI. The process should remain relatively the same.
Which digital wallet should you be using?
Update the Google Wallet app
One reason the Google Wallet app may not work is that it’s out of date orupdates have been disabled.
Check whether updating it resolves the issue by running the most up-to-date version; otherwise, you may experience problems when making payments.
Here’s how to do it:
Check your phone number
When setting up Google Wallet, you need to enter a valid phone number. Google uses the phone number to confirm your identity when making purchases.
If your phone number is incorrect or outdated, you may encounter issues when using your phone to make payments.
There’s a quick way to check and modify your phone number:
Verify your card in Google Wallet
To facilitate payments, Google Walletprocesses transactionsthrough your bank and connected credit and debit cards. You should verify your payment source.
For example, you may have forgotten toadd a card, or your card may have expired since the last time you used Google Wallet.
Either way, check your cards and accounts to verify they’re in order.
To do that:
Clear your cache
Occasionally, technology can become a bit jumbled during everyday use and requires a reboot to get started.
Google Wallet can sometimes store unnecessary and easily corruptible data after each use. The app can get bogged down, keeping it from running smoothly.
A quick clear can fix that problem.
All you do is:
Check your internet connection
While debit and credit cards work without the internet, the same cannot be said for digitized payments.
Subsequently, having a functioning internet connection is vital for them to complete the payment process.
If your data doesn’t work or your Wi-Fi connection lags, you may have issues getting payments to confirm.
To ensure your payments go through, use Google Wallet when your data connection is strong or when you’re in a location with Wi-Fi availability.
Here is how to make sure to check your Wi-Fi connection:
Uninstall and reinstall the app
Turning a device off and then on again is a tried-and-true method for solving any technology problem. Google Wallet is no exception.
Uninstalling and reinstalling the Google Wallet app may help resolve the problem. Be aware that doing so may require you toset up your cardsand bank accounts again.
To uninstall the app:
Travel domestically with just your phone
You can do more with Google Wallet
Google Wallet is more than a digital payment solution.
Google Wallet also lets you store loyalty cards andtransit passes.
In some countries, you can link Google Wallet to your bank or to a PayPal-branded debit card (not to a PayPal account), unlocking additional payment options.
Google Wallet isn’t the only mobile tap-to-pay app.
If you’re a Galaxy user, Samsung has a similar solution with Samsung Wallet.
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Thank you very much!!
I had problem syncing my phone wallet with my watch’s wallet!
After this information my watch finally connected with phone!!!
I tried to fix it 2-3 days!..
My watch couldn’t make the connection with phone but at last all goes well, with the settings..!
Thank you again!!!
Today I made my first purchase with my watch, bought coffee and cigarettes! I’m excited!
You also need to be aware of that certain DNS servers are a no-go with Google wallet, cloudflare 1.1.1.1 is indeed one of them that is not going to work with Google wallet anymore.
Dns.google of course will work so will major cellular carrier private DNS is built into the phones they will also work with Google wallet.
But not so with cloudflare, due to its huge data breach problems about a year ago, and other unfamiliar DNS servers will not work with Google wallet
By the way I’m writing this when Google pay is no more.
Make sure your name on the verification page is the same as on your card. I could not load my Visa card onto my Google pixel Pro XL 9. Then I discovered that on the verification page my name was only with my initial. Whereas on my card my full Christian name was there. When I edited my name on the verification page, the process went straight through.
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This article is sponsored by Total Wireless.
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