Summary
Crunchyrollis the most popular anime streaming service available, giving viewers worldwide access to a vast series library. Yet, it has taken a surprising turn by disabling comments on its videos. The Crunchyroll streaming service just removed all user-generated content, including comments, across all platforms, but users can still issue star ratings.
The officialCrunchyroll Helpportal confirms that the decision was taken due to concerns aboutretaining a safe and respectful community environmentwithout detailing specifically what caused this change. This means users can’t comment on any episodes of their favorite anime series, at least for now, but they can still issue ratings to express their approval of Crunchyroll’s programming. Still, it is a change quickly noted by the community,with underlying causes possibly being identified.

Crunchyroll Removes Comments Amid a Toxicity Problem
Despite a Massive Slate of New Series, Viewers Can No Longer Express Opinions on the Platform
While the underlying cause of Crunchyroll’s decision to remove comments on their platform is not officially recognized, users are speculating this is due to hateful conduct and recent review-bombing of targeted series. One particular LGBT anime series,Twilight Out of Focus, was released on August 10, 2025, toa flurry of hateful and toxic comments criticizing it as a BL series promoted in the Crunchyroll library.
While this is not officially recognized as the underlying cause, it’s still a symptom of the problemCrunchyrollis trying to alleviate.

Sources:Crunchyroll Help;@AniNewsAndFacts;@GoffThew
Crunchyroll
Crunchyroll is a North American-based streaming service owned by Sony that focuses largely on Japanese anime but also covers several East Asian drama series. The service is available in several countries and has a small catalog of self-created and published series, with most of its content licensed with partners overseas.