Cricket Wireless is a solid option for saving on your phone bill. It doesn’t have contracts or hidden fees, so signing up is a cakewalk. The mobile virtual network operator (MVNO) offers access to AT&T’s LTE and 5G networks. The prepaid carrier is a dependable option even on your newbudget phone. You may need to contact customer support to change your plan or discuss billing inaccuracies. Having your account number handy makes the process smooth. This tutorial shows how to track down your Cricket Wireless account number.

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Find your account number through the myCricket mobile app

The myCricket app allows you to make payments, modify plans, view data usage, and more on the go. The app comes preinstalled on your Android phone if you purchased it from Cricket. You can install it from the Google Play Store orApple App Store.

Here’s how to locate your account number on your phone with the myCricket mobile app:

A photo of a Cricket Wireless store with a glass front and the Cricket logo at the top

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You’ll need your username and password to sign in. If you don’t remember your login credentials, here’s how to recover them:

Screenshot shoeing the gear icon on the myCricket app

Find your account number from the Cricket Wireless website

You can find your account number by signing in to your account from the Cricket Wireless website. There’s also a live chat option, which we explain in the next section. You can go through the site’s help forums for more details.

Here’s how to find your account number via the website:

TheAccount Summarytab displays your due amount, due date, and credits on your account. You’ll also see the phone numbers and the plans associated with them.

Here’s how to recover your username if you forgot it:

An AT&T representative speaks with a customer in store

Call customer service and ask for your account number

You can retrieve your Cricket Wireless account number by contacting customer support via chat or call. If you have your Cricket phone handy, dial 611. Otherwise, dial 1-800-CRICKET (274-2538). Voice support is available between 10 a.m. and 8 p.m. ET (Monday through Saturday).

Say “Account number"when the automated system prompts you to state the reason for your call. Share your phone number and other relevant info. You can ask the system to read your account number or text the details to your Cricket wireless number. The process is straightforward if you dial 611 from your Cricket phone since the company has your contact details.

Screenshot highlighting the Sign in option on the Cricket Wireless website

You can message the support team Monday through Saturday between 9 a.m. and 11:30 p.m. ET. On Sundays, hours vary from 10 a.m. to 11 p.m. ET.

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Here’s how to get your Cricket account number via chat:

Visit your nearest Cricket Wireless store to retrieve your account number

If you have trouble getting your account number or prefer talking to someone face-to-face, visit a Cricket retail store. Locate your nearest outlet from thestore locator website. Enter your zip code, city, or state in the search bar. Keep your ID and password handy so that the store representative can fetch your account number.

How to find your account number if you have a multiline Cricket account

Each member can log in to the myCricket app with the account username and password. The primary account holder can let other lines view account information by sharing the login credentials. After signing in, other members can follow the instructions above to view the account number.

Get quick access to your Cricket Wireless billing information

you may check out your Cricket Wireless account info from the myCricket app, website, live chat, or phone. View your billing details, history, due date, payment preferences, data usage, and more. If Cricket Wireless' service isn’t doing it for you, peruse our list of thebest phone carriersbefore making the switch.

You might not get a stable Wi-Fi connection while traveling, so share your phone’s internet with your laptop to finish an urgent project. Our guide shows you how tocreate a Wi-Fi hotspotwith your smartphone so that devices without a stable network can access the internet. Connect via a USB cable or Bluetooth if you don’t want to use Wi-Fi.

Screenshot highlighting the Cricket account number on the Cricket wireless website