Can’t Sign Into OneDrive on Windows? Try These Fixes
There was a time when managing Windows files was daunting. With the advent of cloud storage services such as Microsoft’s OneDrive, storage and sharing have become easier. However, sometimes you may face sign-in issues with OneDrive on Windows devices. Read on to learn more about Microsoft OneDrive and how to resolve sign-in problems.
Why Can’t You Sign Into OneDrive?
There are several reasons why your Windows device may not sign in to OneDrive. It includes faulty installations, incorrect credentials, and outdated software.
Here are some possible reasons you may’t log in:
1. Check Your Internet Connection
Your device needs an active internet connection to stay connected to Microsoft’s servers. So, if you’re having trouble signing in to your Microsoft OneDrive account, check your internet connection. To do this, open the default web browser and load a page. If the page fails to load, your internet connection is likely the problem.
If you’re getting unreliable internet service, check out this guide onfixing unstable internet connections.
2. Clear the OneDrive Cache
Like any other application, OneDrive stores certain data locally to improve performance. If this data becomes corrupted, you may experience sign-in problems. In this case, clearing the OneDrive cache should help.
To clear the OneDrive cache, do the following:
Alternatively, open the command prompt with admin access, type%localappdata%\Microsoft\OneDrive\onedrive.exe /resetin the text field. Then hitEnteron your keyboard. This will open the location where OneDrive stores its cache files.
Doing so will reset all OneDrive settings on your computer, including stored sign-in information.
3. Unlink and Re-Link Your OneDrive Account
If you have multiple OneDrive accounts, you should unlink your current account and relink it. This may help resolve account-related issues.
To unlink OneDrive, do the following:
Once you’ve unlinked OneDrive, you can re-link your account. To do this, go back to theAccounttab in OneDrive Settings and click theAdd an accountbutton. Enter your Microsoft account credentials to sign in and re-link your account.
4. Reset the OneDrive App
If you still can’t log in to OneDrive, chances are the OneDrive app is corrupted. To fix this, you’ll need to reset the OneDrive app completely.
To reset the OneDrive app, pressWin + Xon your keyboard and selectInstalled appsfrom the power user menu. Under Installed apps, click the three dots icon next toOneDriveand selectAdvanced options. You can also use the search bar to find OneDrive.
On the next screen, scroll down to theResetsection and clickReset. If prompted, click theResetbutton again to confirm the action. After OneDrive is reset, you could now sign in with your Microsoft account and access your files.
5. Disable Any Active Proxy or VPN Connections
If you’re using a proxy or virtual private network (VPN) connection, try disabling it. Sometimes proxies and VPNs can interfere with OneDrive’s authentication process, so disabling them could solve the problem.
To disable the Proxy, do the following:
Once the Proxy is disabled, it’s time to disable your VPN connection.
To do this, open Settings and then navigate toNetwork & internet>VPN. Select your VPN connection and then click theDisconnectbutton.
After disabling both the Proxy and VPN, restart your computer and try signing in to OneDrive again.
6. Reinstall OneDrive
You can also try uninstalling and reinstalling the application. This will re-create the local files and resolve any sign-in issues. This will re-create the local files and resolve any sign-in issues.
To uninstall OneDrive, do the following:
After uninstalling, you candownload OneDrive from Microsoft’s official website. Once the application is installed, try signing in to OneDrive and seeing if it solves the issue.
7. Check for a New Windows Update
If none of the solutions above work, it’s time to check for a Windows update. Microsoft regularly releases Windows updates to fix existing problems and security vulnerabilities.
If you’re running an outdated Windows version, this could also be the reason why you may’t sign into OneDrive. Here’s how to do it:
If there’s a newer Windows version available, the computer will automatically download it for you. Once updated, restart your computer and try signing in to OneDrive again.
8. Verify Your Microsoft Account
No matter how many times you try, OneDrive won’t sign in if it is suspended or locked. This can happen due to suspicious activities, such as an unauthorized login attempt.
To verify this isn’t the case,verify your Microsoft account. Once verified, try signing in to OneDrive again and it should work now.
Get Easy Access to OneDrive on Windows
OneDrive login problems can be frustrating, and solving them isn’t always straightforward. However, in this article, we have provided solutions that will guide you through fixing it. Use these tips to troubleshoot your OneDrive Sign in issues.
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