Amazon is back after outage prevented product pages from loading
You might want to hold off on shopping for thoseearly Prime Day deals. Amazon seems to be down for users across the globe right now, with retail listings displaying an error message preventing anyone from viewing price information, product details, and more.
Multiple AP staffers noticed issues at Amazon early Monday afternoon, an experience echoed by users on Twitter andreports on Down Detector. Although Amazon’s homepage is still up — and individual pages are loading without much issue — clicking on any search results or recommendations shows a generic error message, while also hiding product information from view. Reviews and customer questions still appear at the bottom of the page, and you can still add items to your cart for later. That said, it’s a diminished experience, and one not worth using until the site’s back online.
We’ve reached out to Amazon for comment, and will update when we hear back (update: see below). For now, you might want to hold off on shopping on the site.
UPDATE: 2022/06/14 08:53 EST BY WILL SATTELBERG
Bugginess gone
Although I and other AP writers were still seeing some issues on Amazon last night, it seems like the company ironed out those bugs overnight. Amazon’s back to normal. The company provided us with the following statement.
We’re sorry that some customers may have temporarily experienced issues while shopping earlier today. We have resolved the issue.
UPDATE: 2022/06/13 14:44 EST BY WILL SATTELBERG
Error message gone, Amazon still buggy
Based on my own experiences, Amazon’s site is now far more inconsistent than it was when these errors first started appearing. Some listings load in fine, displaying product information, pricing, and more. Other pages are completely blank, without the product name or other necessary details. Down Detector shows user reports are falling, though it’s clear Amazon hasn’t fixed its bugs just yet.
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